Shipping & Payment Policy
Welcome to Mauvis. This page provides complete details about our Shipping Policy and Payment Policy to ensure a smooth, secure, and transparent shopping experience.
📦 Shipping Policy
Order Processing
All orders are processed within 1–2 business days. When your order has shipped, you will automatically receive a confirmation email with a tracking number.
Shipping Times – Belgium & Netherlands
| Shipping Method | Order Value | Delivery Time | Cost |
|---|---|---|---|
| Express Shipping | €0 – €79.90 | 1–2 business days | €12.90 |
| Express Shipping | €79.90+ | 1–2 business days | €9.90 |
| Standard Shipping | €0 – €79.90 | 2–3 business days | €7.90 |
| Standard Shipping | €79.90+ | 2–3 business days | €4.90 |
| Free Shipping | €79.90+ | 3–4 business days | FREE |
Shipping to Other EU Countries
Available for Bulgaria, Cyprus, Estonia, Finland, Greece, Ireland, Lithuania, Malta, Portugal, Romania, Spain, Sweden.
| Shipping Method | Delivery Time | Price |
|---|---|---|
| Express Shipping | 2–3 business days | Shown at checkout |
| Standard Shipping | 3–5 business days | Shown at checkout |
Tracking Your Order
You will receive a tracking link as soon as your order is shipped, allowing you to monitor your delivery in real-time.
Possible Delays
Customs checks, peak seasons, and courier delays may occasionally impact delivery times. We appreciate your patience.
💳 Payment Policy
We prioritize **payment security**, **flexibility**, and **maximum convenience** for all customers. All transactions are processed using encrypted payment gateways that meet international compliance standards.
Accepted Payment Methods
- Credit & Debit Cards (Visa, Mastercard, Maestro, American Express)
- Bancontact
- iDEAL (Netherlands)
- PayPal
- Apple Pay
- Google Pay
- Shop Pay
- Klarna – Pay Later or Installments (where available)
Secure Payment Technology
Our checkout uses advanced SSL encryption to protect your personal and financial information. Your card details are never stored on our servers.
Payment Currency
All orders are processed in EUR (€). If your bank uses a different currency, conversion fees may apply depending on your provider.
Payment Confirmation
After completing your checkout, you will receive an automatic payment confirmation email. If you do not receive it, please contact us so we can verify your payment status.
❓ Need Help?
For support regarding orders, payments, or shipping:
Email: support@mauvis.be
Address: Carrer de Rafael Casanova 44, 08918 Badelona, Barcelona, Spain